Return and Exchange Policy
BazaFinds Return & Exchange Policy
At BazaFinds, we want you to be completely satisfied with your order. Our return and exchange process is designed to be simple and hassle-free!
Unworn and unwashed merchandise can be returned or exchanged within 30 days of the original order date as long as the original tags and packaging are intact.
📌 Non-Returnable Items:
- Opened or used cosmetics & personal care products (for hygiene & safety).
- Final sale, clearance, or personalized items.
- Custom items, unless the item received is defective.
How to Return or Exchange an Item
1️⃣ Start Your Return
📩 Email our customer support team at info@bazafinds.com with:
- Your Name & Order Number
- Photo of the defective or incorrect item (if applicable)
- Reason for return or refund request
2️⃣ Approval & Return Label
Our customer service team will review your request within 24-48 hours. If approved, we will email you a return label.
3️⃣ Ship Your Return
Package your item and use the provided return label. Drop it off at a USPS facility. Do not return items to the original shipping address.
4️⃣ Processing & Resolution
Once we receive your return, you can choose:
✅Refund: Issued to your original payment method in 3-5 business days.
✅Replacement: Processed and shipped within 72 hours.
Lost or Missing Packages
- If your tracking number shows your order as delivered, but you did not receive it.
- A claim ID from the local post office or police department is required for theft validation. Once verified, we will send a replacement.
📞 Need Help?
Contact the Customer Support Team at (470) 797-0333 (Mon-Fri 9 AM - 5 PM ET) or email us at info@bazafinds.com or complete the Contact Us form online